Legal terms for wallets and access
Our Legal notice sets the conditions for opening, using and closing your account, while making clear which checks may apply to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Before account access, we may require the phone verification step shown in the account flow,
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and we may compare payment details with your submitted account details when a wallet or bank status needs checking. These terms do not change local requirements: access depends on local law and may be unavailable where local law does not permit it. Read the notice before
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sending funds or requesting a withdrawal, then keep a copy for your records. If a clause is unclear, contact us through the account support route and include the relevant screen, payment reference or account email. We can explain how a clause applies without changing the written
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policy.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.